Heat Pump Replacements.

Aging heat pump?

Time to upgrade.

Is Your Heat Pump Past Its Prime?

Heat pumps don't last forever. If yours is showing its age, struggling to keep up, or costing more to run than it should, it might be time for an upgrade.

Signs It's Time to Replace

Your heat pump is telling you it's ready for retirement:

  • It's over 10 years old and experiencing faults

  • Energy bills keep climbing despite servicing

  • Rooms are not staying at the right temperature

  • It uses old R-22 refrigerant (being phased out)

  • Repair costs are adding up

What You'll Gain

Modern heat pumps are in a different league:

  • Often more than twice as efficient as old systems

  • Reliable performance in all weather

  • Smart controls and remote monitoring

  • Whisper-quiet operation

Make it simple with

The Heat Pump Plan.

We've streamlined heat pump replacement into a simple process for any budget. No surprises, no complications.

1

Free Assessment

We'll assess your existing heat pump and home to design the perfect replacement system

2

Clear Quote

Price-locked estimate with no hidden costs. Customise your plan length and optional downpayment.

3

Expert Installation

Our experienced engineers handle everything, including removing your old system

4

Perfect Performance

We test, commission and optimise your new system for maximum efficiency

5

Ongoing Care

Annual servicing, remote monitoring and breakdown cover - all included for the life of your plan

Replacement heat pumps aren’t eligible for the Boiler Upgrade Scheme.

To help you get the heating system you deserve without denting the bank balance, we’ve built The Heat Pump Plan.

Offering flexibility and peace of mind, it’s available from zero up-front.

Monthly Payment

There’s no upfront equipment or installation cost, just a monthly payment once your new system has been fitted.

Flexible term

Choose from 5 to 12 years of hassle-free heating, with no unexpected bills even if the system needs repairs.

All-inclusive

Servicing, safety checks and unlimited repairs are included for the plan lifetime, with no callout fees or excess.

Cancel anytime

You can end your plan at any time by paying the lump sum outlined in your agreement. No quibbles or early repayment fees.

Plans subject to status and hire agreement; terms and conditions apply

Why Replace Rather Than Repair?

Avoid The Repair Trap

Older heat pumps often need frequent repairs, and may have been installed to outdated standards. Parts become expensive and hard to find. You're constantly worried about the next breakdown.

Even after spending hundreds on repairs, you're still stuck with an inefficient system that costs more to run and doesn't heat your home properly.

The rule of thumb: If repair costs exceed half the price of replacement, or if you're calling for repairs more than once a year, it's time to upgrade.

The Replacement Advantage

A new heat pump means reliable heating for the next 15-20 years. Modern systems are significantly more efficient, often cutting your heating bills by 30-50%.

Plus you get smart controls, better performance in cold weather, and whisper-quiet operation that won't disturb the neighbours.

Best of all: With our Heat Pump Plan, you can replace your old system with zero upfront cost for a monthly payment that includes everything.

Market leading support.

Every step of the way, we are there to make sure that you get the best outcomes, year after year. From pre-installation design review through to remote monitoring, and regular maintenance, everything is included in your single monthly payment.

And better still, in the unlikely event that anything does go wrong, we fix it at no cost.

  • All equipment installed as part of your Heat Pump Plan is included.

    Any existing equipment and pipework that is retained as part of your system is not covered by the guarantee.

Happy Fornax Customer

Ready to upgrade?

Answer a few quick questions about your home and heating setup to find out what your heat pump plan could look like.